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Non-Financial Services

Beyond banking — empowering lives through knowledge and skills

Non-Financial Services

Mero Microfinance goes beyond credit provision to offer capacity-building services that strengthen our members' businesses, improve financial knowledge, and support their overall well-being.

Training & Exposure Visits

Skills and entrepreneurship training for members and staff, combined with field visits to successful microfinance operations and enterprises. Participants learn from real-world examples and build practical business skills.

Technical Assistance

Hands-on guidance for members operating small businesses — covering production, quality control, marketing, record-keeping, and access to markets. Delivered through field officers and external experts.

Financial Literacy

Educational programmes helping members understand financial concepts such as saving, budgeting, interest, insurance, and credit. Delivered at group meetings and through community workshops.

Market Research

Identifying market opportunities for members' products and linking members with buyers, cooperatives, and value chains. Supports income diversification beyond subsistence activities.

Enterprise Development

Coaching for members starting or expanding small enterprises — covering business planning, pricing, and record-keeping. Helps transform household production into viable small businesses.

Awareness Raising

Community education on social issues including health, nutrition, child education, gender equality, and environmental protection. Integrated into regular centre meetings.

Mero Mobile Banking

Digital financial services accessible through mobile phones, enabling members to check balances, transfer funds, pay EMIs, and access account statements without visiting a branch.

Financial Services
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